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Each topic has a template with everything we need to reply quickly. Replace what's in square brackets [ ], then send. "Open in my email" prepares the email in your email app. If you use Gmail or Outlook in your browser, copy the template instead and paste it into a new email.

General question

Subject: Question — [your topic]

Hello,

My question: [write your question here]

Location (if it's about a location): [Brossard / Acadie / Laval / Sherbrooke / Saint-Jérôme]

Thanks,
[Your first name]

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The app or my points

Subject: App — [the problem in a few words]

Hello,

My app account email: [your email]
Phone: [iPhone or Android]
Location: [Brossard / Acadie / Laval / Sherbrooke / Saint-Jérôme]
What's happening: [describe the problem, e.g. the points from my October 12 purchase are missing]
Date and time of the purchase (for points questions): […]

If I can, I'm attaching a screenshot.

Thanks,
[Your first name]

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Many answers are already on the support page.

Open a Station Santé (franchise)

Subject: Franchise — [your city]

Hello,

My name is [full name] and I'd like to open a Station Santé.
City or region: […]
Gym in mind (if any): […]
Restaurant or management experience: […]
Phone: […]

Thanks,
[Your name]

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Partnership with a fitness centre

Subject: Partnership — [gym name]

Hello,

I represent [gym name], located at [address or city].
Approximate number of members: […]
Space available for a counter: [yes / no / to discuss]
Contact person and phone: […]

Thanks,
[Your name and title]

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Feedback on a visit

Subject: Feedback — [location]

Hello,

Location: [Brossard / Acadie / Laval / Sherbrooke / Saint-Jérôme]
Date and time of the visit: […]
What I ordered: […]
My feedback: […]

Thanks,
[Your first name]

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